Making Email Accessible

Assistive technology helps people with blindness, macular degeneration, dyslexia, strokes and other reading or visual impairments

Using technology to make email accessible for blind and low vision users


Blind people can now participate in email conversations and cruise through their inbox at speed. No longer will they be stuck listening to legal disclaimers in email signatures.


Email is an essential part of modern life, but for the blind and visually impaired community, receiving emails can be very difficult.


❝my eyesight isn’t as it was years ago, and your Speaking Email makes it so much easier for me to keep in touch with folks❞

Willis Hargrave


If you are blind or visually impaired, Speaking Email might be perfect for you. The app reads out the contents of your inbox one email at a time, moving on to the next automatically. It skips over email signatures, disclaimers and other email-specific clutter - making for a smooth and seamless reading experience.


It is fully operable by voice commands for daily usage, such as checking emails, replying and managing mail. It can be set up to wait for your command at the start and end of emails. You can even tell it to "ignore" and emails from that person will be skipped over in future. 




What Users Say 


❝Due to stroke [my patient] is unable to read, which had been a social avenue for her. Today I found your app and I put it on her phone. When we used it for the first time she cried. .... Your app has decreased her isolation and drastically improved her quality is life.❞


Ruth Ginsburg, MS, CCC-SLP

Speech Language Pathologist

Boston, Ma


We’ve had a lot of enthusiastic and supportive feedback from blind and visually impaired users, which makes this effort really feel worthwhile:


I am a totally blind man I am so thankful for speaking email. It is help me in a way that's hard for me to describe. I thank you for creating it and I hope others will enjoy it as much as I do.

Charles Elliott


Your app is one of a handful that could assist people with visual problems and I strongly support your efforts.

Louis J Fox

Louis J. Fox Center for Vision Restoration - University of Pittsburgh


"I work as a speech language pathologist, one of my current clients is a woman who has had a recent severe stroke. She went from being only able to repeat words to speaking in sentences with difficulty. Due to the stroke she is unable to read, which had been a social avenue for her. Today I found your app and I put it on her phone. When we used it for the first time she cried. She is now able to listen to all the emails she has received since she had her stroke. Your app has decreased her isolation and drastically improved her quality is life."

Ruth Ginsburg, MS, CCC-SLP
Speech Language Pathologist


I want to thank you for this app because my 93 year old mother is almost blind from macular degeneration. She can now listen to her emails without needing someone to read them to her.”

Judy Gilford


I’m a retired old fart, so I don’t use your software as you do, however, being an older person, my eyesight isn’t as it was years ago, and your Speaking Email makes it so much easier for me to keep in touch with folks. Thank you for your assistance to our older society. It’s sincerely a joy to be able to receive my email now.

Willis Hargrave




Photo of University of South Carolina Medical School, where Speaking Email is helping people living with disabilities


Speaking Email supports the blind and visually impaired community by making software available for research studies 


Speaking Email is helping people living with disabilities in a study at University of South Carolina.


Research is underway at the USC School of Medicine using Speaking Email and other low cost tech to assist people with disabilities. We are very proud to be involved in this study, which is so far helping people living with macular degeneration and severe dyslexia.




Features 


Reading out emails 


Speaking Email reads your emails out loud, making it possible for you to get through your email without the assistance of another person. You can change the voices, including "announcer" and "reader" voices, and speed up the voice to get through emails faster.


Email reading is made a pleasure with Speaking Email's smart content detection —  skipping of disclaimers, signatures, email headers, email trails that you're in, limiting email length, and automatically moving to the next email. You may notice we even shorten common text like dates and times, http://www is shortened to dubdubdub, and we read out smiley faces (essential to get the mood of the writer!)


Screen reader friendly


Speaking Email offers similar user experience with or without a screen reader. It is fully accessible with screen readers and is tested with VoiceOver, the screen reader that most blind people use to interact with their iPhone. We’ve been reviewed as a fully accessible app on AppleVis, the online community for visually impaired iPhone users.


Speaking Email is fully operable with VoiceOver. All screens and menus have accessible fields and prompts. Tap anywhere to bring up the command buttons. Then either tap a button or you can say its name, like "trash". Just say "help" if you are not sure.


❝Speaking Email totally rocks! The accessibility is awesome!❞

Joseph Weakland (totally blind)


Multilingual


Automatically speaks in your selected regional language. 

If you speak more than one language, Speaking Email Premium Edition can now automatically switch voices to match the language detected in the email content. 


Voice Commands


Speaking Email can be fully controlled by voice command. You don’t need to see the screen at all.


Voice commands work throughout all multi-step actions such as forwarding and dictation. 


Screenshot showing Speaking Email listening for your voice command


You can say any of the labels on the buttons: "archive", "trash", "ignore", "flag", "repeat", "reply", "forward", "play". This makes it very easy to remember what you can say and when.


For the "forward" command, a list of your preset forwarding recipients is shown. You can say the first word of the email address to select the person to send to. For example for "mike.nelson@beweb.co.nz" say "mike".


Anywhere you can say a command you can say "help" to find out what you can say, or "stop" to stop listening.


We know that well-known voice command systems like Siri leave a lot to be desired. So we have worked hard to make our voice command system better. Here is how are different:

  • If you say a wrong command, we don't leave you hanging, we just listen again
  • When you say a command, we repeat it back so you know what action you triggered
  • If you say a command like "forward" that needs more input (the recipient name) we've made sure the entire experience can be done by voice
  • When we say commands can be done by voice, we mean without looking (not like Siri where half the time you get visual feedback only and hear nothing)


Reply Dictation


Speaking Email dictation keeps listening as long as the operating system will allow - on iOS this is two minutes and it's ok if you pause for breath during this time. At this time on Android unfortunately a pause of a couple of seconds will stop the dictation (so you need to speak without pausing).


Screenshot of Speaking Email dictation mode showing user dictated text saying "Hi Obi-Wan Kenobi, thanks for your email. I'm wondering if you can help me, you're my only hope!"


You can edit while dicatating by saying "delete word" or "delete sentence". Say "dictatation done" when finished, and your text is read back to you before you confirm sending by saying "send".


You can say "redo", "cancel" or "more" to add more. 


Say "dictation help" for other things you can say, such as punctuation and even smiley faces :)


Help!


Whenever Speaking Email is listening for voice commands, you can always say "help" to get a list of options you can say. This makes things much easier as it means you don't need to be able to see or use a screenreader to navigate the buttons.